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General questions
Who is the Serenytics platform for?

The NoCode/LowCode Serenytics platform is designed for any company wishing to create dashboards for internal use or for its customers.
We have customers in a wide variety of markets: supply chain, marketing, construction, etc. Some of our customers are software publishers who integrate Serenytics dashbaords into their software.

What is LowCode?

For most projects, everything is possible in Serenytics in NoCode, i.e. without coding. But for advanced projects, you sometimes need to customize a filter in a dashboard, data processing, an export, a design element, etc.
For these advanced needs, Serenytics' approach is to allow users to inject LowCode. LowCode is the ability to add code, but where everything has been simplified. The code is generally very simple, with a limited scope and requires no configuration.

Is it complicated to embed a dashboard Serenytics within another app?

Embedding a dashboard within another app is very simple. You just need to add a few lines of code in your app to secure the embedding. We have a step-by-step documentation to achieve that.
Experienced developers usually add this embedding within a few hours.

Who can create dashboards?

For most dashboards, a consultant, project manager or product manager is the good person. They don't need to master any programming language. Being tech-savvy is definitely a plus. For advanced dashboards (where you need LowCode), you will require someone who knows Javascript or Python. But then, the goal of Serenytics is to simplify the code. So you don't need a rock-star full-stack developer. You just need someone who knows the basics of those languages and who knows how to write small pieces of clean code. And in those cases, using some help from an IA such as ChatGPT works very well.

How can I learn to create dashboards?

The best option is to watch our video tutorials. We have plenty of them on our website with practical use cases. So you can train yourself by watching those videos.
And our support is available by email, phone or video-calls (where we can share screens).
We also have a detailed documentation. But is is usually more efficient to start with tutorials and to use this documentation only to answer to precise questions.

Can you help me to build dashboards?

Yes, our professional services team can help you to fully build your dashboards, or just help you with the LowCode parts. Please contact-us to discuss your needs.

Where is the Serenytics product developed and where is the support located?

The Serenytics product is made in France. It is developed in Paris by a team of experienced software engineers. The support is provided by a dedicated team, internal to the company, located in Paris.

I want a perpetual license, is it possible?

We have many types of licences (from monthly subscription to on-prem perpetual licence), hosted by us in the Cloud, or hosted by you on your servers. Please contact-us to discuss your needs.

Technical configuration
I want to install Serenytics on my servers, is it possible?

The default version is hosted in the cloud, but it is possible to install Serenytics on your servers behind your firewall with a user license. Get a quote for an on-premise version by contacting-us.

Is it easy to install?

In the cloud version, there is nothing to install, Serenytics manages everything for you. In the on-premise version, the installation is done in 10 minutes by following our step by step documentation. Our platform is based on Docker containers. For an on-premise installation, you just have to run these containers (we provide a default configuration). But you can customize the installation according to your needs (for example under Kubernetes).

In an on-premise installation, can I configure the database used by Serenytics to store Serenytics objects (apps, datasources...)?

The objects (dashboards/source configuration...) are stored in a PostGreSQL database. By default, we provide a pre-configured Docker container. But you are free to choose a database server that you host (for example hosted by your Cloud provider, with redundancy and backups).

For any other question, please contact us at: contact@serenytics.com.