FAQ

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General questions
Who is the Serenytics platform for?

The NoCode/LowCode Serenytics platform is designed for any company wishing to create dashboards for internal use or for its customers.
We have customers in a wide variety of markets: supply chain, marketing, construction, etc. Some of our customers are software publishers who integrate Serenytics dashbaords into their software.

What is LowCode?

For most projects, everything is possible in Serenytics in NoCode, i.e. without coding. But for advanced projects, you sometimes need to customize a filter in a dashboard, data processing, an export, a design element, etc.
For these advanced needs, Serenytics' approach is to allow users to inject LowCode. LowCode is the ability to add code, but where everything has been simplified. The code is generally very simple, with a limited scope and requires no configuration.

Is it complicated to embed a dashboard Serenytics within another app?

Embedding a dashboard within another app is very simple. You just need to add a few lines of code in your app to secure the embedding. We have a step-by-step documentation to achieve that.
Experienced developers usually add this embedding within a few hours.

Who can create dashboards?

For most dashboards, a consultant, project manager or product manager is the good person. They don't need to master any programming language. Being tech-savvy is definitely a plus. For advanced dashboards (where you need LowCode), you will require someone who knows Javascript or Python. But then, the goal of Serenytics is to simplify the code. So you don't need a rock-star full-stack developer. You just need someone who knows the basics of those languages and who knows how to write small pieces of clean code. And in those cases, using some help from an IA such as ChatGPT works very well.

How can I learn to create dashboards?

The best option is to watch our video tutorials. We have plenty of them on our website with practical use cases. So you can train yourself by watching those videos.
And our support is available by email, phone or video-calls (where we can share screens).
We also have a detailed documentation. But is is usually more efficient to start with tutorials and to use this documentation only to answer to precise questions.

Can you help me to build dashboards?

Yes, our professional services team can help you to fully build your dashboards, or just help you with the LowCode parts. Please contact-us to discuss your needs.

Where is the Serenytics product developed and where is the support located?

The Serenytics product is made in France. It is developed in Paris by a team of experienced software engineers. The support is provided by a dedicated team, internal to the company, located in Paris.

For any other question, please contact us at: contact@serenytics.com.
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